Wine Royalty Subscription FAQs

Joining the All Saints Estate and St Leonards Vineyard Wine Royalty Club provides you a rolling wine subscription, at the frequency you decide, delivered to your door. The packs are curated each quarter with seasonal drinking in mind, are completely customizable, and include pre-release and back vintage wines.

Rhonda's most frequently asked questions...

Here our Wine Club Manager, Rhonda Lockhart, answers your most frequently asked questions.

To speak with her directly regarding Wine Royalty Club, please phone 1800 021 621 or email[email protected].

Happy sipping!

Navigating the Portal

How do I make changes to my account?

First, you must sign in to 'My Portal' on the top right-hand corner of the website. Then click 'My Portal' again (in the same place).

How do I update my address?

Under ‘Address Details’, you can amend your addresses (Billing and Shipping) by clicking ‘Change’.

How do I update my credit card?

Under ‘Payment Method’, you can update your Credit Card by clicking ‘Clear’ and entering your new credit card details.

Which wines are in my pack, and how I do change them?

Under ‘Order Summary’, you can see your wines currently in your selection. To change these wines, click ‘Change Order’ and go shopping. Make sure you click ‘Confirm Changes’ and then ‘Save Changes’ when your choices are correct.

Altering pack size

I get six bottles each delivery; can I get 12 next time?

Each delivery can be altered regarding the pack, the contents, and the quantity. You can change it every time if you’d like!

Ordering additional wine

Can I order wine outside of wine club deliveries?

Of course. When you log in to your portal through our website, your discount will automatically be applied through the 'Shop'. Add your selections to your cart, and all your details will be stored there for a super speedy checkout.

Other perks

Do I get anything special from other businesses under All Saints Estate as part of my membership?

We’re so glad you asked… Yes! You receive the following benefits:

• Bonnie Eatery: Complimentary glass of Estate wine for 2 people. (Mention your membership when booking).

• All Saints Estate Cellar Door: Complimentary tastings and discounted wine

• St Leonards Vineyard Cellar Door: Complimentary tastings and discounted wine

• Mount Ophir Estate & Castleview Cottage Accommodation: 10% discount for members

I'm going on holiday...

What are my options?

We can amend your address so that you don't miss a shipment (and have wine while you're away), we can hold until a date when you’ve returned, or we can skip a shipment. Just give us a call on 1800 021 621.

Communication

Why don’t I get emails from you?

We might need to update your email address, or you might need to mark us as ‘Safe Sender’ so our emails go straight to your inbox! Give us a call on 1800 021 621 and we will help.

Already a Wine Royalty Club member? Already a Wine Royalty Club member?

Already a Wine Royalty Club member?

Join our community on Facebook! We have a private group for members.
Navigating the Portal Navigating the Portal

Navigating the Portal

Still need help? This video walks you through, step by step.